Free API specification guideCTO · CIO · VP · Director

The effective platform field guide

Make provision your ubiquitous platform API.

Give customers one lifecycle for requesting anything—from a database or workload to a repository, SaaS workspace, or human-fulfilled service.

Review the provision contract

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What you will leave with

A provider-neutral provisioning contract and lifecycle.

One request and status model

One request and status model

Pluggable fulfillment providers

Pluggable fulfillment providers

Human and automated work behind one experience

Human and automated work behind one experience

Evidence for progress, failure, acceptance, and usage

Evidence for progress, failure, acceptance, and usage

Why this matters

Abstract fulfillment, not accountability.

Customers should understand what they requested and its state without knowing which automation, vendor, team, or queue performs the work.

  1. 01
    One request contract: Capture tenant, project, product, plan, parameters, requester, and idempotency consistently.
  2. 02
    Pluggable providers: Let infrastructure, SaaS APIs, repositories, workflows, and human teams implement the same fulfillment boundary.
  3. 03
    Observable lifecycle: Expose requested, accepted, provisioning, ready, failed, and deprovisioned states with evidence.
  4. 04
    Product ownership: Keep eligibility, approval, quotas, documentation, and support with the product being provisioned.

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